Privacy Policy Banner
Home Legal Privacy Policy

Privacy Policy

Last updated: January 1, 2025

Rank Mercantile Private Limited ("RMPL", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us regarding our Container Handling Vehicle (CHV) solutions.

manage_accounts

1. Information We Collect

We may collect the following types of information:

Personal Information

  • check_circle Full name and job title
  • check_circle Company / Organization name
  • check_circle Email address and phone number
  • check_circle Business address and location
  • check_circle Inquiry details and requirement specifications

Technical Information

  • check_circle IP address and browser type
  • check_circle Pages visited and time spent on site
  • check_circle Referring website or source
settings

2. How We Use Information

We use the information we collect to:

mail

Respond to your inquiries and provide product quotations

support_agent

Provide after-sales support and technical assistance

campaign

Send updates about new products and services (with your consent)

analytics

Improve our website performance and user experience

gavel

Comply with applicable legal and regulatory requirements

handshake

Maintain our business relationship and contract obligations

share

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following limited circumstances:

corporate_fare

Tusker Engineering FZC

Our principal manufacturer, to process technical inquiries and fulfill equipment orders.

account_balance

Legal Authorities

When required by law, court order, or government regulation in India or applicable jurisdictions.

build

Service Providers

Trusted third-party vendors (e.g., IT, hosting) who assist in operating our website, under strict confidentiality agreements.

security

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to contact us immediately if you suspect any unauthorized use of your information.

cookie

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences.

You can choose to disable cookies through your browser settings. However, doing so may affect some functionality of our website.

verified_user

6. Your Rights

You have the right to:

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of any inaccurate or incomplete information.

Deletion

Request deletion of your personal data, subject to legal obligations.

Opt-Out

Unsubscribe from marketing communications at any time.

contact_mail

7. Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

business

Company

Rank Mercantile Private Limited

mail

Email

rankdl@gmail.com

call

Phone

+91 98108 57176

location_on

Address

609, Sarvapriya Apartments, Sarvapriya Vihar, Delhi – 110016

This policy may be updated periodically. We encourage you to review this page regularly for any changes. Continued use of our website after changes implies acceptance of the updated policy.